Shipping & Handling Policy

Delivery within Pakistan

All orders within Pakistan are routed through Call Courier, TCS, Leopards, and other leading courier services. Once your order is dispatched, you will receive a tracking ID via email or SMS to monitor the shipment’s status.

  • Order Confirmation: Upon placing an order, our Customer Service will contact you via call or SMS to verify the order. If verification is not completed within 3 days, the order will be automatically canceled (applicable to Cash on Delivery orders only).
  • Dispatch and Delivery: Verified orders are dispatched within 1-2 working days and typically delivered within 4-5 working days. Delivery times are estimates and may vary due to unforeseen delays, such as courier service disruptions or weather conditions.
  • Shipping Costs: Domestic shipping is [free/flat-rate/variable] based on [criteria]. Charges will be displayed at checkout.
  • Damaged or Lost Packages: If your package is damaged or lost during transit, please contact our support team within 7 days of the expected delivery date for assistance.

International Orders

International orders are handled on a case-by-case basis. Customers are required to contact our customer support team for personalized assistance and shipping cost estimates. All shipping costs for international orders will be borne by the customer.

  • Order Placement: For international orders, please reach out to our support team via email or phone to discuss your requirements and receive a customized quote.
  • Delivery Time: International orders typically take 7-14 business days to arrive but may experience delays due to customs processing or other factors.
  • Customs Duties and Taxes: Customers are responsible for any customs duties, taxes, or additional fees imposed by their country’s regulations. Please check with your local customs office before placing an order.
  • Undelivered Packages: If a package is undeliverable due to incorrect address details or customs rejection, we will notify you. Refunds will exclude shipping charges, and reshipment will require additional shipping fees.

Tracking and Support

To track your order, use the tracking ID provided via email or SMS. For domestic orders, you can track your package at [Courier URL], and for international orders, we will provide tracking details directly once the shipment is confirmed. If you encounter any issues, please contact us at: